UPPER AI DISPATCHER · FOR DELIVERY AND SERVICE OPERATIONS AI dispatch software that plans the work—and keeps it moving. Build schedules and assign stops to the right people with skills, equipment, capacity and travel considered together. Upper AI Dispatcher explains its recommendations, automates eligible routine assignments under your rules, and brings exceptions to your team. Your team sets the priorities. Upper turns them into assignments and keeps checking what needs attention as the day changes. Book an AI Dispatcher demo → Planning team routes? Explore Route Planner · Driving your own route? Explore Solo MEET YOUR AI DISPATCHER Assign each stop with the whole working day in view. Bring Upper your stops, team availability, and dispatch rules. It considers required skills, equipment, workload, and travel together—then recommends who should handle each stop and when. A nearby person might have an open slot but too little time to finish the visit and reach the next stop. Upper evaluates the assignment against the whole day and identifies schedule overlaps or travel gaps that make it unworkable. Who can do the work. Who has room for it. Who can get there—and still make the next stop. Those are connected decisions. Upper treats them that way. Automate routine assignments. Keep control of the exceptions. See the reasoning and confidence score behind each recommendation. Accept it yourself, or let Autopilot accept routine matches that meet your criteria. Critical conflicts stay out of automatic acceptance. Uncertain matches come to your team, and when no eligible option exists, Upper shows why. Your dispatchers keep the judgment calls; routine assignments can move ahead without another click. Explore AI Dispatcher → YOUR OPERATION. YOUR AI AGENTS. Configure AI agents around the way you dispatch. Give each agent a dispatch responsibility, a schedule and clear boundaries. Start from a playbook, configure the work it covers, and decide when it can act or bring a recommendation to your team. Start with one responsibility.Add more as you decide what to delegate. Review each agent’s activity and pause it when needed. Configure the work it handles and the decisions that come back to you. 01 Choose the work. Define the stops and priorities each agent handles. 02 Set the rhythm. Run on a schedule or a supported event. 03 Keep your boundaries. Decide what moves ahead and what comes back for review. × EXAMPLE PLAYBOOK Make it work your way. Configure its scope, when it runs, and the boundaries for action and review. Illustrative preview. No agents are running. BUILT AROUND THE WORK Build schedules around recurring visits, priorities and multi-day routes. Plan around the work, the people available, and the time it takes. Repeat the work that comes back. Recurring visits Set recurring visits by their cadence, then consider them alongside new requests. Connect one day’s travel to the next. Multi-day routes Group regional work into multi-day runs, with each day’s ending location feeding the next day’s start. Give urgent work priority. Priority scheduling Use priority levels and preferred arrival windows to guide assignments. Significant window deviations are flagged for review. Account for the team you have. Working hours & workload Working hours, date-specific availability, and daily assignment limits help determine who can take more work. Bring your stops and team into one dispatch plan. Import stops and team details from a spreadsheet, then set the requirements and availability that guide assignments. Bring your current workflow to the demo so we can establish how to get the information Upper needs into dispatch.Discuss your dispatch workflow → One driver, a team of routes, or AI dispatch.Choose your Upper. Choose the Upper product for the work you need done. Upper Solo Plan the route you drive. Put your stops in an efficient order and follow the route from your phone. Explore Solo → Upper Route Planner Plan and manage your team’s routes. Optimize routes for multiple drivers, send them to their phones, track progress, capture proof of delivery, and keep customers updated. Explore Route Planner → AI Dispatcher Delegate routine dispatch decisions. Assign stops, review explained recommendations, and configure agents to help with assignments, disruptions, and unfinished work. Explore AI Dispatcher → See your next working day planned with Upper. Bring a typical schedule and a change your team often has to handle. We’ll show how Upper approaches the assignments, what you could automate, and where your dispatchers would make the call. Book an AI Dispatcher demo
Repeat the work that comes back. Recurring visits Set recurring visits by their cadence, then consider them alongside new requests.
Connect one day’s travel to the next. Multi-day routes Group regional work into multi-day runs, with each day’s ending location feeding the next day’s start.
Give urgent work priority. Priority scheduling Use priority levels and preferred arrival windows to guide assignments. Significant window deviations are flagged for review.
Account for the team you have. Working hours & workload Working hours, date-specific availability, and daily assignment limits help determine who can take more work.
Upper Solo Plan the route you drive. Put your stops in an efficient order and follow the route from your phone. Explore Solo →
Upper Route Planner Plan and manage your team’s routes. Optimize routes for multiple drivers, send them to their phones, track progress, capture proof of delivery, and keep customers updated. Explore Route Planner →
AI Dispatcher Delegate routine dispatch decisions. Assign stops, review explained recommendations, and configure agents to help with assignments, disruptions, and unfinished work. Explore AI Dispatcher →
