AI-NATIVE ROUTE OPERATIONS

Keeps the working day moving.

Upper is the suite for multi-stop teams. Plan the day, assign the work, and adjust when something changes — with AI handling the routine so your people stay on the decisions that matter.

Trusted by operations in waste, distribution, fuel, medical routes, and multi-site supply.

WIN Waste Innovations Unique HAP Corwin

ONE WORKING DAY

From the morning plan to the midday mess — one system.

You build the day in the morning. Then a driver cancels, a stop runs long, or new work shows up. Upper updates the same plan instead of making you start over.

See how Upper works
AI Dispatcher
  • A driver no-shows
  • A stop runs long
  • New work shows up mid-route
  • A time window is about to miss
  • Capacity is maxed on one vehicle
  • A VIP stop needs priority
  • A cancel frees a gap — replan the rest

AI DISPATCH

Agents work like your best dispatcher. You’re only pulled in when it matters.

AI assigns the next jobs the way you would — using your rules, skills, and capacity — and keeps the day moving. It only flags you for the important stuff.

Explore AI Dispatcher
Dispatch queue: a new pickup assigned and a vehicle-offline reassignment handled automatically, while an unavailable driver and a skill mismatch on two stops wait for the team to review.

ROUTE PLANNING

Build a day your team can actually finish.

Plan multi-stop routes around time windows, skills, capacity, and recurring work — before anyone leaves the yard.

Explore route planning
Tomorrow’s plan: three drivers’ routes laid out across the day, with the Harbor stop arriving at 10:40 inside its 10:00–12:00 window.

NOTIFICATIONS

Customers stay informed when the plan moves.

Send ETAs and updates that match the live day — so a change on the road doesn’t become a surprise call.

Explore notifications
Live route: stop 05’s arrival window is revised from 2:40–3:10 PM to 3:20–3:50 PM and the customer receives a delivery update by SMS.

YOU STAY IN CONTROL

AI follows your rules. You stay in control.

You set how work should be assigned. Upper runs inside those rules and keeps the day moving. Your team stays in charge of what gets decided.

  • Dispatch
  • Exceptions
  • Capacity
  • Replan
  • Priorities
  • Review

01 Configure

Assignment rules

The boundaries for every match.

SkillsRequired certification
CapacityStay within vehicle limits
Working hoursKeep work inside shifts
PriorityUrgent stops first
Incoming work

New stop · Riverside depot

02 Evaluate

Find a suitable match

Check the work against your setup.

Skills & equipment
Available capacity
Shift & arrival window
Assignment permissions
Within the allowed criteria?

03 Route the decision

Within criteria · Auto mode

Assignment proceeds

Eligible work moves ahead.

Riverside depot → Sam
Exception or uncertainty

Your team decides

The proposed assignment and its reasons come to you.

Review required · skill mismatch
AcceptChangeHold

Pending your decision.

BUILT FOR YOUR ROUTES

Made for multi-stop operations — not every trade under the sun.

Upper fits days with lots of stops, tight windows, and plans that change.

Foodservice & beverage · Industrial & commercial supply · Building materials
See all industries
DSD, today: stop 14 on time for its café window, stop 22 matched to a driver with dock and pallet-jack skills, and a new mid-route order waiting for review. Waste, today: route 3 still fits its 14:00 landfill cutoff, a propane run matched to a certified unit, and a missed window on the North loop waiting for review. Pharma, today: a cold-chain prescription run on time, a clinic drop matched on badge and skills inside its 09:00–09:30 window, and a driver delay on the East circuit waiting for review. Linen, today: a tower linen swap on time, a bulky two-person pickup matched to a crew with capacity, and a weather add across three sites waiting for review.

WHY UPPER

One suite for the whole day — not a stack of route tools.

Planning, live assignment, notifications, and AI sit on the same working day. Fewer handoffs. Fewer full-day rebuilds.

Book a demo
One stop, Riverside, carried through four linked steps on the same working day: plan, reassign, approve, notify.

FROM TEAMS LIKE YOURS

They stopped rebuilding the day by hand.

See customer stories

MedDirect Supply

Medical supplies

MedDirect Supply reports 50 minutes saved per driver, per day, and delivery-window violations falling from 12% to 1.8%.

50 min saved per driver, per day

Read story

CrispLinen

Linen & uniform rental

CrispLinen reports $72,000 in annual fuel savings and a 96% on-time rate after cutting overlap across its delivery routes.

96% reported on-time rate

Read story

Wishlist.Delivery

Multi-stop delivery

Wishlist.Delivery reports daily route planning down from 3–4 hours to about 30 minutes.

83% less time spent planning routes

Read story

PRODUCTS BY UPPER

One driver, a team of routes, or AI dispatch. Choose your Upper.

Choose the Upper product for the work you need done.

Upper Solo

Plan the route you drive.

Put your stops in an efficient order and follow the route from your phone.

Explore Solo

Upper for Teams

Plan and manage your team’s routes.

Route optimization software for multi-driver teams. Send plans to drivers’ phones, track progress, capture proof of delivery, and keep customers updated.

Explore Route Planner

AI Dispatcher

Delegate routine dispatch decisions.

Assign stops, review explained recommendations, and configure agents to help with assignments, disruptions, and unfinished work.

Explore AI Dispatcher

A NOTE FROM UPPER

A good plan still has to survive the afternoon.

Most software helps you draw a clean route in the morning. The real work starts when a driver is out, a stop runs long, or new jobs show up.

Upper is built for that part of the day — so the plan can change without your team starting over.

— Riddhi, CEO

QUESTIONS

Route operations software, answered.

What is Upper?

Upper is a suite for multi-stop operations: route planning, dispatch, notifications, and AI that helps run the day.

How is Upper different from route optimization?

Route optimization builds a plan. Upper helps you run that plan and change it when the day breaks.

What is AI Dispatcher?

It’s the new tool for dispatch teams — AI that assigns work using your rules and only pulls your team in for the important stuff. Full detail lives on our AI dispatch software page.

Do we have to turn everything on at once?

No. You set the rules. Upper runs inside them. Your team stays in control of what gets decided.

Which industries do you support?

Multi-stop logistics verticals — waste, distribution, fuel, medical routes, and more. See all industries.

Is Upper the same as Fieldcamp?

Related products, different focus. Upper is for route-dense logistics. Fieldcamp is for field service trades.

See tomorrow’s day in Upper.

Bring a real day to the demo — the messy one, not the perfect one.