Best Proof of Delivery App of 2024: Top 7 Picks

Imagine this: It’s a Friday morning in the office, and you are happy 😜everything is going well, from fulfilling orders to scheduling deliveries. Suddenly, a customer calls, claiming they never received their package.

Friday morning turned into a nightmare 😭

You look for answers, check records, and question your drivers, only to realize there’s no concrete proof the delivery happened. This can be frustrating, time-consuming, and costly.

Such scenarios happen every day in businesses around the world. Whether you manage a fleet of drivers or handle a team of small daily deliveries, missing or disputed deliveries can damage your business and cause huge losses. 

That’s where a proof of delivery app comes in. With features like digital signatures, photos, and GPS tracking, these apps ensure you have irrefutable evidence that a package has been delivered.

To suggest you to pick the right app, we have rounded up the top 7 Proof of Delivery apps for 2024 that can streamline your operations, reduce disputes, and keep your customers happy.

💡 As you check out proof of delivery apps, remember that Upper offers proof of delivery along with real-time tracking, route optimization, and customer notifications, giving you a complete solution. Try–it’s free!

What is a Proof of Delivery App, and Why Do You Need It?

A proof of delivery (POD) app is a tool for verifying when and where a delivery took place. It gives concrete evidence that an order was successfully delivered or received by a customer. This is crucial for avoiding disputes, ensuring transparency, and giving customers peace of mind.

Here’s what a POD app does for your business:

1. Digital signatures: Your drivers can collect customer signatures on their mobile devices.
2. Photo evidence: Drivers take pictures of where they left the package.
3. GPS tracking: The app records the exact delivery location.
4. Time stamps: It logs when each delivery happens.
5. Notes: Drivers can add comments about special situations.

Why do you need this?

POD apps solve common delivery problems:

• They reduce disputes about lost or damaged packages.
• You can prove deliveries happened, even when no one was home.
• It’s easier to track your team’s performance.
• You save time by eliminating paperwork.
• Customer service improves with real-time delivery updates.

Note: Proof of delivery is usually part of a complete delivery management system—not a standalone app.

So, in addition to delivery confirmation, many POD apps offer extra features like route optimization, driver tracking, and customer notifications, making them an all-around delivery solution for managing deliveries efficiently.

Now, let’s take a look at the top proof of delivery apps that can help your business thrive.

7 Best Proof of Delivery Apps

1. Upper

User rating: 4.6 (44)

Free trial: Yes, a 7 days free trial is available.

Pricing: Starts at $40/user/month for the Essential plan and $48/user/month for the Growth plan, with custom pricing for Enterprise.

Upper offers an advanced proof of delivery system integrated with powerful delivery management software. This combination ensures your deliveries are not only documented but also executed efficiently.

As part of the electronic proof of delivery functionality, here is what Upper puts on the table:

• Upper’s delivery driver app allows drivers to collect customer signatures digitally.
• Delivery drivers can easily take photos of the delivery once it’s completed. 
• Real-time GPS tracking lets you confirm that deliveries occur at the correct locations.
• Each delivery is automatically time-stamped, precisely recording when the package was delivered. 
• Drivers can leave detailed notes about the delivery, such as “left package at the back door” or “handed directly to recipient.” 

Upper sends automated delivery notifications to your customers with updates on their deliveries and any proof attached.

💡 From digital signatures to real-time tracking, Upper has you covered. Why not try it out?

Try it for Free

What sets Upper apart is how it seamlessly blends these proof of delivery capabilities with delivery management functions. 

• The system’s advanced route optimization algorithms optimize your delivery routes in minutes, reducing fuel costs and saving valuable time. 
• You can set schedules, dispatch routes to drivers, assign delivery time windows, and even accommodate last-minute changes—all from one user-friendly interface.
• You can manage your fleet effortlessly with real-time tracking, customizable delivery workflows, and smart analytics.

In summary, Upper is the best delivery management software for businesses of all sizes. Its focus on proof of delivery and a range of powerful features helps you save time, reduce costs, and improve delivery service quality.

What users are saying about Upper:

“My clients were often calling about missed pickups, and I had no way to confirm what was happening out on the road. Now, with Upper, my team can easily capture electronic proof of delivery with photos and digital signatures, which has brought a new level of transparency to our service”

— Tracy Sturdy, Owner, Residential Cart Solutions, LLC

2. Track-POD

User rating: 4.7/5 (132)

Free trial: 7 days

Pricing: Starts at $29 per driver/vehicle per month.

Track-POD stands out with its strong focus on electronic proof of delivery (POD) capabilities. With features designed specifically for this purpose, delivery drivers can capture electronic signatures and upload up to 10 photos per delivery. 

The app also records geotags and timestamps so you can track exactly when and where deliveries take place. It generates customizable proof of delivery documents, allowing delivery businesses to tailor reports according to their requirements.

However, we did notice some challenges. Tracking total driver hours can be tricky, and the route planning software doesn’t provide truck-specific route optimization for height and load constraints. The pricing can also get steep as many useful features are only available on higher-tier plans.

Overall, Track-POD is a strong option for businesses that value customization but may need some time to adjust to its interface.

💡 Not sure if Track-POD is right for you?

Explore Track-POD alternatives or compare it with an industry leader in our Upper vs. Track-POD blog.

What users are saying about Track-POD:

“Clear PODs that can be sent directly to customers.” –Josh Y.

“A good effort, but coming up far short in many areas and we are exploring other solutions that cost more but are more useable long term.” –Jake W.

3. Detrack

User Rating: 4.7/5 (50)

Free Trial: 14 days

Pricing: Starts at $29/vehicle per month (billed monthly)

Detrack is a feature-packed proof of delivery app that offers businesses a range of tools to manage deliveries efficiently. 

With its electronic proof of delivery (E-POD) feature, delivery drivers can easily capture signatures and photos using any mobile device. The app also provides real-time GPS tracking, customer notifications, and route optimization, all of which aim to reduce delivery uncertainty.

That said, we found a few areas where Detrack could improve. Some users mentioned that the GPS tracking isn’t as reliable as they’d like, and the app’s interface can feel cluttered. Customer support has also received customer feedback about slow response times.

In summary, Detrack’s E-POD system works well for businesses looking for a reliable, digital solution, but it can be refined, especially in delivery tracking and ease of use.

What users are saying about Detrack:

“We use Detrack and have one driver. We use it daily to receive electronic signatures for deliveries.” –David S.

“I found the GPS tracking not as good as the other one we use, as it is via the phone only.” –Jen W.

4. DispatchTrack

User rating: 4.7 (22)

Free Trial: Not available

Pricing: not publicly available

DispatchTrack is a reliable proof of delivery app, ideal for businesses aiming to enhance their last-mile delivery operations. 

It boasts AI-powered route optimization to ensure your delivery drivers arrive on time.

We love how it automates customer scheduling and keeps everyone in the loop with real-time updates. Plus, the ability for delivery teams to document drop-offs with electronic signatures, photos, and notes really adds a layer of accountability.

That said, some users mentioned a few hiccups with route customization and mapping accuracy.

Overall, DispatchTrack seems like a smart option for those who want to simplify their delivery process while keeping everything visible and organized.

What users are saying about DistpatchTrack:

“Great software that integrates the company with our employees.” –Gustavo M.

“The tracking on the map is a bit inaccurate, often roads are missing.” –Elmar S.

5. Routific

User ratings: 4.9 (131) 

Free Trial: 7-day free trial

Pricing: Routific’s pricing for basic features starts at $49 per vehicle/month.

Routific is a practical choice for a medium-sized delivery service looking for proof of delivery capabilities. 

It offers two app options: 

• The full Routific Driver app is available for Android and iOS. It allows delivery drivers to collect signatures and take photos for proof of delivery.
• The more limited Routific Driver Lite app only captures electronic signatures.

However, access to these features is restricted to the higher-tier plans, costing $69 and $93 per vehicle per month. 

The delivery software excels in route optimization, efficiently planning deliveries based on traffic patterns. The setup is user-friendly, making it quick to start.

Despite these strengths, Routific has some limitations. Essential features like real-time tracking and advanced proof of delivery are only available at higher price points, and it struggles with complex multiple deliveries involving clustered stops. 

Overall, while Routific offers reliable solutions for basic delivery needs, users should consider their specific requirements and costs carefully.

Not sold on Routific?

Explore Routific alternatives or see how it compares to Upper and Route4Me in our guides: Upper vs. Routific and Route4Me vs. Routific.

What users are saying about Routific:

“I liked its ease of use.”- Ken G.

“Not the smartest when routing for clustered stops or by driver’s end address, it often sends multiple drivers to same street/building.” – Chris H.

6. Route4Me

User ratings: 4.5 (388)

Free Trial: 7-day free trial 

Pricing: Route4me’s pricing starts at $40 per user per month, with extra fees for required add-ons.

Route4Me offers powerful, reasonable proof of delivery features, making it a viable option for businesses relying on thorough documentation. 

With Route4Me, delivery drivers can attach essential elements like electronic signatures, photos, and text notes to each delivery, ensuring clear records for every transaction. This level of detail is invaluable for maintaining accountability and transparency.

However, the platform’s modular approach means many features, such as customer notifications and geofencing, come as paid add-ons. While its electronic proof of delivery capabilities are extensive, the additional costs can quickly add up. 

Overall, if your business needs strong delivery documentation and you’re okay with the potential complexity, Route4Me’s digital proof of delivery features could meet your needs.

💡 For more insights, check out Route4Me alternatives or read our take on Upper vs. Route4Me for a clearer choice.

What users are saying about Route4Me:

“I love that it will allow me to attach pictures and notes for every address.” –Vaughn A.

“Ridiculous expensive Not good customer care.” –Nicolae A.

7. OptimoRoute

User ratings: 4.6 (153)

Free Trial: 30-day free trial

Pricing: OptimoRoute’s pricing starts at $39 per driver per month.

OptimoRoute offers reliable proof of delivery capabilities for small delivery businesses with moderate delivery needs. 

The mobile app enables delivery drivers to capture electronic notes, customer signatures, and photos, providing a clear record of each delivery. This feature enhances accountability, allowing dispatchers to stay informed about the status of each order in real time.

However, essential functionalities like barcode scanning and live traffic updates are only included in higher-priced plans, which can be a drawback for larger fleets. While user-friendly, OptimoRoute may not meet the demands of businesses with more complex logistics. 

If you’re looking for a straightforward proof of delivery software, OptimoRoute can be a valuable option, provided you select the right plan.

💡 Want to see what else is out there? Check out OptimoRoute alternatives.

What users are saying about OptimoRoute:

“Fairly way to use. Live tracking. Route planning works well.” –Julian Y.

“The route stops don’t come in orders, need to update to make stops more strategically. The analytics is confusing.” –Agin D.

Secure Your Deliveries with the Right Proof of Delivery App

As you’ve seen, proof of delivery app is essential for flawless delivery operations, helping to enhance transparency and reduce disputes.

Each app we reviewed has strengths, from real-time tracking to automated delivery notifications. But don’t forget that Upper stands out by offering a complete delivery management solution that seamlessly integrates digital proof of delivery into your workflow.

With Upper, you gain access to real-time tracking, route optimization, and automated customer notifications—all designed to make your delivery operations smoother and customers happy. 

Why not give it a shot? You can test it risk-free with a 7 days free trial! Your delivery business deserves a solution that makes your job easier.