Best Food Delivery Management Software: Complete Guide 2024

In the modern world, the field of food delivery is among the fastest-growing industries out there. At a valuation of over $770 billion, the global food delivery market is absolutely colossal in size. As you can probably imagine, regular tasks for such businesses would be difficult without some type of food delivery management software. 

The fast-paced nature of the industry and customers’ high expectations cause manual delivery management to fail. However, given the vast number of food delivery management software options on the market, it can be quite confusing to choose the right one for restaurant management.

The best food delivery software prioritizes your needs and offers features that help you achieve your business goals. To make your search for the perfect solution easier, we have compiled this list of the best food delivery management software currently available.

What is Food Delivery Management Software?

In its most rudimentary form, food delivery management software helps you manage your food delivery operations more effectively than the traditional method. Such software solutions allow you to control and track operations’ progress without the copious amounts of time taken by traditional management. 

Depending on the food delivery management software that you decide to opt for, it will have additional features such as route planning and route optimization among other features. Delivery route planning software primarily functions to streamline the entire delivery management process by enhancing real-time accessibility to operations.

Top 8 Food Delivery Management Software

Here is some widely used food delivery management software you must consider for your business.

1. Upper Route Planner

Upper is feature-rich route planning and optimization software for food delivery businesses to expand their services. It uses advanced algorithms to find the best routes, so you can schedule your deliveries and hand over the meal on time. 

You can track the driver’s exact location during the delivery process. A route planner allows you to set priority levels, driver preferences, and delivery instructions for the assigned route plan.

Besides, customers also receive real-time updates regarding their food parcel delivery. It directs the delivery agents to the fastest routes so your buyer receives the hot-served meal at their doorstep. Upper’s fully automated process assists you in achieving the maximum number of online food deliveries

Key Features: 

• Route planning
• ETA notifications
• Route optimization 
• Route scheduling
• Proof of delivery
• API integration
• One-click dispatch 

Pricing:  

• Starts at $80 per month

2. RouteXL

RouteXL is another food delivery management software equipped that can churn out the best routes for your delivery agents. The cloud-based software offers features like auto task distribution, routing alerts, route optimization, and a GPS tracker. It reduces the workload of the dispatch manager and helps the driver to reach multiple locations in a jiffy. 

Moreover, you can schedule your online meal-kit orders and it will auto-assign the route to the available drivers. This process will reduce your paperwork and save more time. Powered by  OpenStreetMap, this delivery management software is capable of finding cost-effective routes.

Key features:

• Route planning
• Route optimization
• API integration
• Route scheduling

Pricing:

• Start $5.38 per month

3. Tookan

Tookan provides route optimization services for food delivery business owners to increase their delivery efficiencies. It allows real-time tracking so that the admin user can check the driver’s location. It also sends automated notifications to customers regarding the ETA of their food parcels. 

The delivery management software includes intuitive dashboards, a delivery app, a live tracker, analytics & reports as its core features. It helps large-size delivery businesses to streamline their daily operations and improve delivery performance. As a result, it can help you achieve your desired business profit. 

Key features:

• Route optimization
• Real-time tracking
• Offline sync
• Agent wallet
• Geofencing
• API integration

Pricing: 

• Starts from $99 per month

4. Onfleet

Onfleet is a widely popular delivery management tool to manage food delivery orders. It provides the best routes for delivery agents to reach the location and hand over the food parcel. Plus, it has a driver tracking feature for its users that can connect the driver and dispatcher throughout the delivery process. 

Onfleet is an advanced route planning software that distributes the tasks among the delivery drivers and directs them with effective routes. It makes the delivery process easier and simpler so that your driver spends minimum time on the road and hands over the parcel as quickly as possible. 

Key features: 

• Route optimization
• Priority filtrations
• Automatic route assignment
• Proof of delivery
• Real-time tracking
• Analytics 

Pricing:

• Launch plan start at $500 per month

5. DispatchTrack

It is a food delivery management software suitable for all types of restaurants, dark kitchens, or online food delivery business owners. DispatchTrack is a user-friendly software that offers optimal routes to perform food deliveries in a short time. With DispatchTrack, drivers find it easier to locate the destination and deliver the hot meal. 

Delivery management software enables route optimization for its users. They can share the route plan with the drivers once the parcel is ready to dispatch from the warehouse. Also, it sends timely customer alerts so that buyers can make themselves available to receive the package. 

Key features:

• Route optimization
• Proof of delivery
• ETA notifications
• Live driver tracking
• Customer delivery tracking portal
• API integration

Pricing: 

Quotation given upon request

6. Shipsy

Shipsy is a delivery management software for business owners to organize delivery operations hassle-free. It simplifies the driver’s job by providing the best routes. The software comes with advanced features to perform multi-stop delivery. It makes sure your drivers don’t get stuck in traffic areas and quickly deliver the food to the buyer. 

Besides driver’s assistance, it also takes care of online customers by sending push notifications. This helps you increase customer experience and retention rate as well. Hence, you don’t need manual intervention while planning routes for food delivery.

Key features: 

• Route optimization
• Proof of delivery
• Document management
• Reports and analytics
• API integration
• Automated delivery booking

Pricing: 

Pricing is given upon request

7. Shipday

Shipday is a provider of delivery management solutions, especially for local delivery operations. 

It sees frequent use as a restaurant delivery software given its simple and basic user interface that is straightforward and easy to use. 

It is also capable of integrating itself with lots of e-commerce and delivery platforms with its API integration abilities. A restaurant business might prefer using Shipday to automate most of its delivery operations which are usually time-consuming and rapid.

Pricing: ​​

• $299 per month for business advanced plan

Key features:

• Live delivery tracking
• Branded customization options
• Route optimization
• Barcode scanner
• ID verification
• Automatic review collection
• Geofencing

8. Routetitan

For companies with delivery fleets, RouteTitan is a software system that offers route optimization and delivery management tools. The platform is made to assist businesses in enhancing customer satisfaction, lowering costs, and improving delivery operations.

Businesses can lower their fuel expenses and boost their bottom line by cutting down on driving time and increasing delivery accuracy. Additionally, companies can improve the overall customer experience by offering real-time tracking and delivery notifications facilitated by Routetitan.

Pricing: 

• Professional plan at $99 per vehicle

Key features: 

• Route optimization
• Excel import
• ETA notifications
• Shipping label generator 
• Custom workflows
• Customer delivery tracking portal

Why There is a Surge in Demand for Food Delivery Software?

While the recent adoption of food delivery software might come off as sudden, the bigger delivery services in this industry have been using software solutions for years. But what is the reason behind its instant adoption by other food delivery businesses?

One can definitely attribute the previously rare use of food delivery management software to a case of simple unawareness of the general public. Still, we have listed some concrete reasons why businesses choose to adopt such technologies into their work environment.

Benefits of Using Food Delivery Management Software

• Ease of operations

The traditional process usually uses vocal instructions for their drivers which leaves a lot of room for errors of all kinds. Since food delivery management is an automated process, managers can leave out specific instructions and procedures for their drivers to follow, avoiding any errors that may come from miscommunication entirely. 

• Better customer satisfaction

Food delivery management software does grant a business to accelerate food delivery times which does please customers a lot. There is nothing better in the eyes of customers than faster deliveries, especially in the food delivery space.

• Fleet modernization

Many businesses that have been running the delivery service for years using traditional methods would love to enhance their food delivery capabilities. This is why they opt to go for food delivery management software given their superior delivery-enhancing features.

• Increased food delivery demands

In the modern day, customers have a lot of demands and benchmarks for businesses to meet that increase as time goes on. Even if a business feels that its services are satisfactory, given the expectations of consumers, it will have to evolve its delivery process to meet them.

• Stiff competition 

The online ordering space regularly faces competition with every single player finding new ways to edge out the other. To combat the progress of their competitors, restaurant owners choose to employ the help of delivery management software to gain a competitive advantage.

• Cost-effective option

A food delivery system is inherently expensive given the number of costs that it carries. To reduce some of the biggest costs such as fuel and general delivery costs, businesses use food delivery management software to make the most of their time and money with the delivery optimization abilities of the software.

Conclusion

In the growing competitive food delivery industry, processing online delivery orders as fast as possible is usually considered the key to success. To meet these goals businesses would obviously have to introduce delivery integrations in the form of automated processes into their workflow to surpass the competition.

And what better way to integrate automation into your work routine than utilizing a food delivery management system that serves as an all-encompassing solution to maximize profits? There are plenty of options on the market that you can choose from to best suit your needs.

Though why go through the arduous task of comparing all the options, when you could just use Upper route planner to optimize your food delivery operations. Upper is the ultimate delivery route dispatching solution that all delivery businesses must experience at least once. Trying the powers of Upper can be done effortlessly thanks to our 7 days free trial.