Comprehensive Guide to Delivery Driver Tracking Apps in 2024

It’s another hectic day managing multiple deliveries, keeping drivers on track, and satisfying customers. But then a driver gets lost, another is stuck in traffic, and a customer calls, asking, “Where’s my package?”

Sound familiar?

Managing a fleet can feel chaotic, especially with old route planning methods that can increase costs by 10–30 percent. But what if you could have a tool designed to take the stress out of delivery management and keep everything running smoothly?

That’s where the delivery driver tracking app comes in—it helps you track drivers in real-time, optimize routes, and keep customers informed, all from one place.

Interested in learning how it can simplify your operations?

Keep reading to find the right delivery app that can simplify your operations and ensure seamless deliveries.

Introduction to Driver Tracking Apps

Definition & Importance

A delivery driver tracking app is software designed to monitor and manage delivery drivers’ activities in real time.

But how does this app work?

Think of it as a high-tech way to see where your drivers are, what routes they’re taking, and how their deliveries are progressing.

These apps offer features like route optimization, real-time updates, and performance insights, which boost efficiency and keep customers informed with accurate delivery times. 

Whether managing a fleet or coordinating deliveries, a delivery driver tracking app ensures seamless communication and better control over your delivery processes.

Top 7 Delivery Driver Tracking Apps for Fleet Management

From real-time tracking to route optimization, these seven apps are your secret weapon for efficient fleet management. Let’s explore them one by one: 

1. Upper – Streamlines Your Deliveries

Aspects	Details
Best for	Businesses managing a team of drivers from startups to large enterprises
Key features	Multi-stop route planning, Address validation, Dynamic mapping, Adaptive customer notifications, Driver tracking, Route summaries
User ratings	4.2 (306 reviews)
Pricing	Starts at $4.99/week
Free trial	3-day free trial
Available on	Web, iOS, Android
Route quality	With Upper Route Planner, enjoy routes optimized by up to 18%, reducing distance and saving fuel

Upper is an excellent delivery driver tracking app for independent and small businesses.

Key Features:

1. Bulk address import: Upper makes planning multi-stop routes effortless by importing addresses from a spreadsheet and using advanced algorithms to optimize routes quickly. 
2. Multi-constrained automated route planning: Upper’s app considers traffic conditions and delivery windows, streamlining the route planning process.
3. GPS-enabled tracking & customer notifications: Upper allows you to track drivers in real time and convey accurate customer notifications to build transparency and loyalty. 
4. Easy route adjustments: Upper enables you to make quick adjustments to ongoing routes to accommodate last-minute orders, cancellations, or emergencies like accidents. 
5. Proof of delivery: This enables you to capture the evidence of delivery with photo and signature capture to enhance digital record-keeping. 
6. Route summaries: Lets you get insights into delivery route performance through details, such as total stops covered, missed, or skipped per route and the total time taken to cover them.

Pricing and Plans

1. Essential: Starts at $40 per user per month

Allows you to add up to 250 stops per route

2. Growth: Starts at $48 per user per month

Allows you to add up to 500 stops per route

3. Enterprise: Pricing not publicly available

User Reviews

“My experience with Upper has been overwhelmingly positive. The intuitive design and comprehensive features have streamlined our delivery process, increasing overall productivity of our driver team. Their support team is also very proactive, which helps a lot whenever issues arise.”

~ Jitesh S., Business analyst, Information Technology and Services, 51-200 employees

“Upper’s intuitive interface and straightforward pricing eliminate any guesswork. Its reliable address validation ensures accuracy in navigation, preventing any unwanted detours. The mobile app is clean and easy to use, facilitating seamless communication between dispatchers and drivers. One standout feature is the ability to upload multiple images for delivery proof, maintaining transparency. I am glad that we found Upper as our route optimization partner.”

Shubham S., Senior Marketing Manager, Information Technology and Services, 51-200 employees

2. Onfleet – Simplifying Delivery Operations

Aspects	Details
Best for	Mid-market to enterprise-level last-mile delivery companies
Key features	Advanced search and filtering options, Predictive estimated arrival times (ETAs), Live driver tracking, Detailed driver performance analytics
User ratings	4.6 (93 reviews)
Pricing	Starts at $149/month
Free trial	Free 14-day trial
Available on	iOS, Android
Route quality	Provides route optimization with real-time traffic, but ETAs can be inaccurate

Onfleet, last-mile delivery software, excels with its advanced route planning, real-time data insights, and robust customer communication tools, effectively streamlining delivery operations. Features such as AI-powered notifications and accurate ETAs improve customer experience, while proof of delivery and real-time reports boost operational efficiency.

However, the complex user interface took some time, and the pricing might concern smaller businesses. Onfleet’s real-time tracking is praised, but occasional speed issues and high costs for extra features are concerns.

Recommendation: Do not miss out on checking out our blog comparing Upper vs. Onfleet for a detailed comparison.

• AI-Powered Notifications and accurate ETAs: This helps keep customers in the loop to build transparency and loyalty in delivery operations, enhancing their delivery experience. 
• Proof of delivery: This lets you capture photos of products and e-signatures to confirm and document deliveries digitally.
• Real-time reports: It allows you to gain insights into route performance and boost operational efficiency. 

However, the complex user interface took some time, and the pricing might concern smaller businesses. Onfleet’s real-time tracking is praised, but occasional speed issues and high costs for extra features are concerns.

Cost and Flexibility

There are three pricing tiers:

• Launch: Starts at $550 per month, enables including 2000 delivery or pickup tasks
• Scale: Starts at $1265 per month, enables including 5000 delivery or pickup tasks
• Enterprise: Custom pricing, tailored for established delivery companies.

Feedback from Users

While people seem to be happy with on-demand delivery scheduling capabilities, they found it difficult to save vehicles to locations and extra prices for some basic add-on functionalities, making it expensive. 

“Modern logistics platform for serious on-demand companies” ~ 

James W., Co-founder, Construction, 11-50 employees

“I cannot save vehicles to a location, this makes assigning different vehicles a pain.” 

~ Branden H., Logistics Director, Retail, 501-1,000 employees

3. Zeo Route Planner

Aspects	Details
Best for	Driver fleet management
Key features	Track multiple routes, Define operating areas, Auto-assign stops, Third-party integration
User ratings	4.6 (29 reviews)
Pricing	Starts at $11.97 per seat per month
Free trial	7 days
Available on	Android, iOS
Route quality	Adequate, but required fake addresses for rerouting and occasional app restarts due to bugs.

Zeo Route Planner is a tool tailored for drivers, courier services, and small businesses seeking to streamline their delivery routes.

Main Characteristics:

• Route planning: It simplifies operations with route planning and optimization, multiple address import options, and electronic proof of delivery.
• Integration: Zeo integrates seamlessly with various navigation services, ensuring users have reliable guidance. 
• User-friendly interface: Zeo’s user-friendly interface further contributes to an improved experience, making it a valuable asset for optimizing delivery processes and enhancing operational efficiency.

Cost and Flexibility

Zeo provides plans for both fleet managers and single drivers.

The pricing plan for a fleet manager starts at $11.97 per user per month, while that for a single driver starts at 3.95 per user per month. 

Feedback from Users

People appreciate its ease of use but found it to be expensive, as it doesn’t provide some basic functionality in their plan and requires you to pay an additional fee for them. 

“It would be nice if it were cheaper, though I still see value in the app.”

~ Yisroel S., Founder and Director, Religious Institutions, 1-10 employees

“The ease of use. and time estimation for arrival.”

Kirk L., Courier, Logistics and Supply Chain, 51-200 employees

4. Circuit

Aspects	Details
Best for	Best for small businesses or startups looking for simple route planning
Key features	Route planning, Driver tracking, Customer notification, Driver apps, Proof of delivery
User ratings	4.4 (152K reviews)
Pricing	Starts at $20/month
Free trial	Not available, but a free plan of up to 10 stops is available
Available on	iOS, Android
Route quality	Circuit’s delivery route planner is efficient, but routes may occasionally be less optimized

Main Characteristics: 

• Multi-route management: After testing Circuit, we found it effective for managing multiple routes.
• Easy-to-Use Interface: Circuit provides an easy-to-use interface and the ability to import stop data from various sources, making planning faster and better. 
• Delivery customization: Circuit allows you to add details, such as preferred time window, a specific driver, or maximum weight to each stop to plan routes accordingly.

However, we faced challenges with route editing, especially for rural addresses or last-minute changes.

Cost and Flexibility

Starter: $100 per month, includes 500 stops, with each additional stop at $0.04

Essentials: $200 per month, includes 1000 stops, with each additional stop at $0.05

Standard: $250 per month, includes 1000 stops, with each additional stop at $0.06

Pro: $300 per month,  includes 1000 stops, with each additional stop at $0.07

Feedback from Users

While Circuit offers valuable features like delivery customization, proof of delivery, and real-time notifications, some customers thought it could be better in terms of routing algorithms. The free version’s limit of 10 stops and the $20 monthly fee for unlimited routes might be a drawback for smaller businesses.

“Circuit  is quick and easy to use for admins, dispatchers and drivers. Route creation and optimisation is easy both in-browser and on the app.”

Mark P., Brewery assistant, Food & Beverages, 1-10 employees

“Some simple features are still missing (see me points). In addition your routing algorithm requires more features. You have to understand that not everyone who uses your software runs a amazon/ UPS style package delivery route. For some logistical company’s it is highly important to serve a specific delivery at an exact time. However the algorithm literally choose this for you based on the route (i.e – I need to deliver package A at a 10am, when pressing the “optimize” the algorithm might decide on a allocating the delivery window to 2pm…)”

Avihai F., CEO, Food & Beverages, 11-50 employees

💡 Check out how Upper compares to Circuit for delivery route optimization in our detailed guide.

5. Track-POD

Aspects	Details
Best for	Last-mile delivery management
Key features	Delivery tracking, Instant delivery notification, Digital signature
User ratings	4.7 (132 reviews)
Pricing	Starts at $29/month per driver per vehicle
Free trial	7-day free trial
Available on	Android, iOS
Route quality	Efficient routes with minor manual adjustments for optimal performance

Track-POD stands out as a solution designed to tackle last-mile delivery challenges and streamline the delivery process. 

Main Characteristics: 

• Delivery management: Track-POD simplifies delivery management with features like digital e-signatures, cash-on-delivery (COD) confirmation, and barcode/QR scanning for efficient delivery confirmations. 
• Comprehensive toolset: With advanced routing algorithms, proof-of-delivery templates, real-time courier tracking, and detailed analytics, Track-POD provides a robust toolset for businesses seeking thorough and efficient delivery management.

💡 Interested in exploring more delivery management options? Take a look at our list of alternatives to Track-POD for delivery services.

Cost and Flexibility

Track-POD follows two pricing structures: 

• Per Driver: Starts at $29 a month per driver 
• Per Order: Starts at $285 a month per 1500 dollars, plus $0.19 per order/task

Feedback from Users

Customers appreciate Track-POD for the proof of delivery and built-in routing for bicycles, but some were not happy with vehicle capacity optimization. Another area where it lagged was customization freedom.

“The proof of delivery and routing built in to the software, especially the ability to route as bicycles is exactly what we needed.”

Matthew W., Rider / Director, Logistics and Supply Chain, 1-10 employees

“Volume/weight variances vastly reduces automation of daily functions and creates a huge amount of human interaction/workload.”

John W., Chief Executive Officer, Building Materials, 51-200 employees

“The main drawback is the inability to customize the process to fit our specific needs. The flow is fixed, and while we understand that as a product it’s not always feasible to offer customization options for every user, it can be limiting.” 

Prvind P., Project Manager, Food & Beverages, 11-50 employees

6. WorkWave Route Manager

Aspects	Details
Best for	Businesses seeking route management and GPS tracking
Key features	Easy route dispatching, Route scheduling, Real-time delivery tracking, Customer notifications
User ratings	4.3 (81 reviews)
Pricing	Starts at $54 per vehicle per month
Free trial	Not available
Available on	Android, iOS, Web
Route quality	Without pin color-coding, the system can make it hard to distinguish routes and affect the routing experience

Workwave Route Manager impresses with its route optimization and flexibility for last-minute changes.

Main Characteristics 

• User-friendly app: The app is user-friendly, with an easy-to-navigate driver interface.
• Route simulations: It allows you to change different constraints to view their effect on route plans and implement the best-fit scenario. 
•  Real-time updates: Live delivery notifications help keep customers informed and engaged.

However, it falls short with its reporting capabilities, offering limited data coverage and lacking multi-day planning without costly add-ons. While it has strong features, the additional expenses and limited reporting may be a downside for some businesses.

Cost and Flexibility

Starts at $53 per vehicle per month

Feedback from Users

Customers found it easy to use and the quality of routes generated, but couldn’t customize reports or dashboards to business-specific requirements. There were also problems with the proper functioning of a driver mobile app. 

“Ease of use, route optimization, identification of vehicle limits, customer communication”

~ Bryan D., Director Operations Support, Retail, 1,001-5,000 employees

“There are limitations in customizing certain features to suit our specific needs. For example, the ability to tailor reports or dashboards to our unique requirements is somewhat restricted. The mobile app occasionally experiences performance issues, such as slow loading times or glitches, which can disrupt field operations and lead to inefficiencies. When the internet connection is unstable or unavailable, the system’s functionality is significantly reduced. Improved offline capabilities would be beneficial for field teams working in remote areas.”

Mark J., Field Service Manager, Program Development, 51-200 employees

7. Route4Me

Aspects	Details
Best for	Businesses with a fleet of drivers and delivery professionals
Key features	Route optimization, Real-time driver monitoring, Proof of delivery, Customer notifications, Reporting and analytics
User ratings	4.2 (14.5K reviews)
Pricing	Starts at $10/month
Free trial	Not applicable (free plan available: 10 routes/month)
Available on	iOS, Android, web
Route quality	Optimizes routes well, but some users report occasional planning glitches

Route4Me is a delivery driver app designed for professional drivers and businesses. We tested its free plan, which allows 10 monthly routes, and found it helpful for small-scale needs. However, upgrading to the unlimited plan or web version of Route4Me for managing multiple delivery drivers felt expensive.

Main Characteristics

• Seamless integration: One of the app’s strengths is its integration with preferred navigation apps like Google Maps, Sygic, OSM maps, and the ability to quickly adjust stops on a map.
• Business analytics: Route4Me enables tracking key performance indicators, including actual vs planned routes to help you make informed decisions to improve last-mile operations. 

Cost and Flexibility

• Route Management: Starts at $40 per user per month, includes 5 users
• Route Optimization: Starts at $60 per user per month, includes 5 users
• Business Optimization: Starts at $80 per user per month, includes 5 users

Feedback from Users

Some users reported glitches with entering addresses and found that advanced features like driver tracking require a more costly subscription.

Tip: Check out our hands-on review of Route4Me for detailed insights.

Selecting one of these delivery driver tracking apps allows you to streamline your fleet management and improve operational efficiency, ensuring a smoother and more effective delivery process.

Essential Features of a Delivery Tracking App

Finding it tough to manage your delivery drivers?

See how the key features of delivery route planning software can make your job easier:

1. Real-time GPS Tracking

GPS tracking technology provides visibility into the driver’s location and route progress, allowing for timely adjustments and accurate delivery updates. This boosts delivery transparency and promptly addresses any potential delays.

2. Route Optimization

This feature minimizes travel time, fuel consumption, and emissions by calculating the most efficient routes. The result? Significant cost savings, reduced vehicle wear and tear, and improved operational productivity.

3. Proof of Delivery

It provides solid evidence of successful deliveries through digital signatures, photos, or timestamps. This feature helps prevent disputes and ensures a reliable delivery record for your business and customers.

4. Customer Notifications

Automated updates and notifications ensure customers know where their delivery stands. This real-time information helps to reduce uncertainty and boost satisfaction, making the delivery experience smoother and more reliable.

5. Communication tools

It enables efficient communication between drivers, dispatchers, and customers via in-app messaging or calls. This ensures quick issue resolution and maintains clear communication throughout the delivery process.

6. Integration capabilities

This allows the app to seamlessly integrate with other business systems such as CRM, ERP, or inventory management software. It streamlines workflows, reduces manual data entry, and ensures synchronized operations for enhanced efficiency.

These core features set the stage for smoother deliveries, but how do they impact your business? Discover why a real-time delivery tracking tool is crucial for your business.

Benefits of Using Delivery Tracking Apps for Your Business

“Having a delivery tracking app can feel like a game changer. It’s not just about knowing where your packages are—it’s about ensuring your customers feel informed and valued.”

• Jane Doe, Logistics Expert

Given this perspective, it’s clear that keeping your delivery operations running smoothly isn’t easy. Here’s why driver GPS tracking software is more than just a convenience:

1. Operational efficiency

• This route optimization software uses advanced algorithms to optimize routes, which reduces fuel consumption and travel time, leading to faster deliveries and lower operational costs. 
• A delivery tracking app provides real-time visibility, allowing you to monitor drivers’ locations and delivery statuses. This helps address delays or issues and enhances customer satisfaction. 
• It also helps balance workloads and ensures timely deliveries without overloading drivers.
• It provides detailed reporting features that offer insights into delivery performance, driver efficiency, and customer feedback, enabling better decision-making.

2. Customer Satisfaction

• Delivery driver tracking software improves the customer experience by providing accurate ETAs and instant notifications, keeping customers informed, and reducing uncertainties.
• Additionally, the software helps reduce costs by optimizing routes and managing resources more effectively, resulting in lower fuel expenses and increased profitability.