Questions?
Ensure on-time repair and maintenance of mission-critical machines with Upper’s medical equipment service software. Manage service histories, plan routes, schedule their dispatch, and track technicians to stay on top of repair services.
Seamlessly manage your recurring inspection or maintenance jobs with Upper. Add your regular clients as digital contacts and map them as location pins on the map.
Input details like job histories and service-related notes for individual stops to help techs understand the job better and carry all the tools they need to boost first-time fix rates.
To minimize fuel costs, create service routes based on professionals’ shift durations, break hours, preferred time windows, and average service time.
Drag and drop stops to change their order and add or delete them to handle last-minute service calls and cancellations, mechanical issues, or accidents to ensure uninterrupted operations.
Upper Transformed Our Medical Equipment Dispatch Operations!
Coordinating medical equipment service calls manually was complex and time-consuming. Since installing Upper, we’ve optimized route dispatch scheduling, minimized travel time with efficient route planning, and significantly improved our operational efficiency.
Upper’s medical equipment dispatch software is designed to enhance the efficiency of all your medical repair, inspection, and maintenance services.
Provide service engineers with a dedicated mobile app to view route plans, job requirements, and updated schedules on the go.
Monitor your technicians’ on-field progress via real-time locations to ensure they are on track and respond to delays promptly.
To enhance transparency in your operations, let your clients know of the accurate ETAs through messages and emails.
Document your service completion digitally by attaching photos of equipment serviced and customers’ e-signatures for future reference.
Create optimal routes to reduce transit distances and fuel/maintenance costs. Cover more stops with fewer technicians to boost cost savings.
Create custom fields for service stops, contacts, service status notifications, and completion logs to fit your business needs.
Add service-related requirements, job histories, and instructions to offer a personalized service experience and send accurate ETAs to engage clients.
Optimize routes, considering techs’ availability, start/stop locations, or the assigned service zone to maintain optimal workload levels.
Communicate with your service engineers to understand and address their run-time queries to prevent potential schedule disruptions.
Get valuable insights into service performance, determine improvement areas, and make informed decisions to increase operational efficiency.
Integrate Upper’s medical service scheduling software with existing business platforms, including CRM, accounting tools, and scheduling app to establish connected workflows.
Upper – To Simplify Your Field Services
Medical equipment business dispatch software helps manage routine and urgent clinical or medical equipment service calls. This medical equipment service scheduling software helps optimize routes, schedule their dispatch, track in-field techs, communicate precise ETAs to clients, and capture proof of service.
Durable medical equipment software like Upper helps plan optimal routes to reduce techs’ travel time and distance and maximize service calls. The dynamic ETAs to customers help boost transparency and customer satisfaction. The comprehensive reporting feature helps track service performance to find areas of improvement and work on them to ensure compliance with regulatory requirements issued by accreditation organizations.
The service dispatch software for medical businesses helps ensure timely and reliable inspection and maintenance services for various hospitals, labs, clinics, and research centers. This helps initiate preventive measures to reduce machinery downtime and ensure all the equipment are working optimally. It, thus, contributes to ensuring quality patient care and patient safety.
The features to look for in home medical equipment business scheduling software include route planning, advanced dispatch scheduling, live agent tracking, real-time service request status updates, proof of service, a dedicated app for dispatchers, and integration with existing business systems, including CRM, inventory management software, or payment apps.
Yes, Upper’s home and clinical equipment service software provides a dedicated mobile app for medical equipment service engineers, available for both Android and iOS users. This app helps your team view scheduled jobs, service-related notes, and job histories, eliminating the need for frequent phone calls to the office.
Yes, Upper’s equipment service scheduling app integrates with leading platforms, including CRM, medical inventory software, and booking software It helps companies centrally manage multiple business aspects centrally and effectively.
Absolutely. Upper’s medical equipment dispatch software provides a 7 days free trial and doesn’t request credit card details. This allows you to test out its features and determine their suitability for your business before making a purchase.
How to Start a Medical Courier Business
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Medical Courier App
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