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Transform your patient transportation with Upper’s NEMT software. Schedule patient trips, streamline dispatching, and optimize routes to minimize operational costs and deliver exceptional service.
Never lose track of who needs what. Store your NEMT clients’ details and care requirements in one place.
Give your drivers easy access to essential passenger info so every ride is safe and comfortable. More personal care, more happy clients.
Schedule your recurring patient trips ahead of time to eliminate last-minute hassle and minimize errors.
Dispatch your trip plans to drivers in one go to save time, improve operational efficiency, and minimize patients’ wait times.
Upper’s AI-powered routing algorithms create the most optimal paths for patient trips to maximize on-time service rates.
Got to handle last-minute pickup requests, no-shows, cancellations, breakdowns, or driver call-offs? Upper lets you add or delete stops, resequencing, or reassign them to available drivers to handle them all.
With Upper, you can reduce travel costs, maximize trips, and deliver excellent client service.
Upper Made Our NEMT Services Seamless!
Upper has transformed our NEMT services with effortless scheduling, timely routes, and real-time tracking to keep patients informed. Highly recommend it for improved efficiency!
Raise the bar for NEMT providers with Upper’s feature-rich platform. Get everything you need to make it possible. Whether it’s hassle-free scheduling, optimal routing, real-time route adjustments, and driver tracking, Upper provides it all and beyond.
Stay aware of every move your drivers make with Upper’s non-emergency medical transportation software. Use GPS-based monitoring to view drivers’ real-time locations and visualize trip progress.
Upper’s intuitive driver app helps drivers stay informed and connected. Drivers can view trip schedules, check route updates, communicate with dispatchers, and collect proof of service electronically.
Keep your customers in the loop with Upper’s automated notifications. Send them real-time ETA alerts and tracking links to view their drivers’ live locations.
Upper lets you configure capacity specifics for each vehicle. Assign the right vehicles based on transportation requirements. Accommodate pickups and dropoffs along a route to minimize idling while ensuring patient comfort and optimal space utilization.
Evaluate your drivers’ performance with Upper’s comprehensive reporting. Analyze route reports to analyze on-time service rates, view exceptions, and make informed decisions to enhance performance.
Replace manual scheduling, dispatching, and routing with process automation. Create optimal routes for drivers to minimize time and maximize service stops per day.
Track your drivers to identify instances like over speeding with Upper. Act proactively to ensure drivers and patients are on track and safe.
Utilize efficiently planned routes to reduce your drivers’ distance and fuel consumption. Complete more trips with fewer vehicles to boost your profit margins.
With Upper, you can create the best routes for your drivers, considering priority and service windows so your drivers never run late.
Upper combines timely service with real-time visibility into drivers’ locations to delight your patients. Add specific notes for each stop to deliver a personalized experience.
Upper lets you define vehicles’ capacity specifics and auto-assign them to the right trips based on patient-specific needs. Accommodate pickups and dropoffs to optimize capacity utilization.
Upper syncs seamlessly with multiple apps to manage billing, payments, and feedback collection. Establish connected workflows to manage your NEMT operations efficiently.
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