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Experience easy scheduling, real-time tracking, and automated workflows that simplify your daily tasks and drive growth.
Field service management software helps businesses run their field operations smoothly. It handles everything from scheduling jobs to creating routes and tracking your staff.
Here’s how it works: It handles routing, scheduling, dispatching, and job tracking from one central location.
For instance, you can book jobs, assign tasks to your team, and even communicate with your customers—all in real-time. This means you can quickly adapt to changes and keep everything running smoothly.
Upper’s field service management software gives you all these benefits and more. We make it simple to plan routes, track progress, and manage your team from anywhere. It takes care of the busy work so you can focus on what you do best – providing exceptional customer service.
Want to see how Upper can simplify your workday? Let’s explore its features!
We know your job can be challenging. You’re handling schedules, managing teams, and keeping customers happy. That’s why we’ve packed Upper with features to help you out.
Upper’s smart optimization simplifies route planning for multiple locations. Our system creates optimized routes for your team, considering factors like distance and time. This means your technicians can complete more daily jobs, saving you time and fuel costs.
Here is why 12,000+ technicians trust Upper!
Increase in On-Time Jobs
Reduction in Administrative Time
Increase in First-Time Fix Rates
With efficient routing and scheduling, your team can complete more daily jobs. This means more revenue without increasing your workforce or overtime hours.
Automating daily tasks, easy scheduling, and real-time insights simplify your workload, reduce stress, and allow you to manage your business with confidence.
Upper’s smart scheduling ensures that every technician is assigned the right job at the right time, maximizing resource use and minimizing idle time.
Timely updates and clear communication from Upper mean customers stay informed, leading to higher satisfaction and more repeat business.
Upper’s real-time tracking helps ensure your team is where it needs to be, allowing you to monitor job progress and address issues before they escalate quickly.
Reduced travel time and fuel consumption lead to tangible savings, helping your business become more cost-efficient with every job completed.
“Upper isn’t just software, it’s like having an extra team member. It handles the tedious work of scheduling and dispatching, letting us focus on what we do best – installing solar panels. The difference in our productivity is night and day.”
Jason Dudney
Upper connects with your favorite tools to simplify job management and keep everything running smoothly.
When choosing field service management software, focusing on features that will genuinely make a difference in your daily operations is essential. Here’s what to look for:
Let’s discuss picking the right field service software for your business. It’s a big decision, and we want to help you make it right.
Remember, there’s no one-size-fits-all solution. Take your time, ask questions, and choose what works best for you.
The list goes on and on. If your business sends people out to do jobs at different locations, this software can likely help.
Remember, it’s not just for big companies. Small businesses and solo operators can benefit, too. It’s all about making your work easier and your customers happier.
So, take a look at your business. Do you need help with scheduling, customer management, or job tracking? If you answered yes to any of these, field service software might be just what you need.
We understand how challenging it can be to choose the right field service management software, especially with many options. That’s why we reviewed some of the most popular tools on the market.
We focused on the things that matter most—ease of use, essential features, scalability, and how well each software supports your day-to-day operations.
Finally, here is our list of top field service management software:
Best for field service as well as project management
User rating: 4.6 (131)
We had the chance to test out BuildOps, and it’s clear why it’s a favorite among commercial contractors, especially those who perform HVAC, plumbing, and electrical work.
The intelligent scheduling and mobile app make it easy to assign and manage jobs on the go, helping teams work more efficiently.
We also liked the customer management and invoicing tools, making tracking service history and handling payments easy.
While it’s packed with useful features, we did notice some occasional glitches, and some users feel that the price is high for smaller businesses. Overall, though, BuildOps delivers excellent value for improving field operations.
Pricing: BuildOps does not publicly disclose specific pricing details.
Best for small to mid-sized service businesses seeking an affordable field management solution
User rating: 4.3 (244)
We examined Service Fusion, a cloud-based field service software designed for businesses like HVAC and plumbing.
Its drag-and-drop scheduling tool stood out, making job management easy. It also creates quick estimates and handles invoicing efficiently. The mobile app is also a plus, allowing field teams to stay updated in real time.
A service agreement management dashboard offers complete visibility into active service agreements and potential sales opportunities.
However, users have reported minor system failures and reliability issues, such as software outages that can disrupt workflow.
So, do consider these issues before making a decision.
Pricing: Stats at $192/month
Best for medium to large home service businesses
User rating: 4.4 (251)
ServiceTitan is packed with features that make it a strong choice for businesses in the home service industry.
The scheduling and dispatch tools are convenient, and the route optimization helps save time and fuel.
We found the customer management and invoicing features helpful, streamlining everything from booking to payments.
However, it’s pricier, which might be a barrier for smaller companies. The learning curve is steep, but the software can make a real difference once you get used to it.
If you’re ready for a robust system and can handle the cost, ServiceTitan is worth exploring.
Pricing: ServiceTitan does not publicly disclose specific pricing details, as costs can vary based on the size of the business and the features selected.
Best for small to midsize service businesses seeking user-friendly solution
User rating: 4.5 (793)
Jobber is a standout choice for service businesses looking to simplify their operations.
Its visual calendar and drag-and-drop scheduling make managing jobs easy, while the mobile app ensures technicians can update job statuses and communicate in real-time.
The CRM system helps maintain customer relationships by tracking interactions and customer history.
Jobber’s quoting and invoicing features and online payment processing options streamline billing and cash flow. The Client Hub is also a great addition, giving customers a self-service option for booking, payments, and updates.
While it excels in ease of use and customer support, some users note limited inventory management and occasional invoicing issues.
Pricing: Starts at $199/month
Best for companies needing advanced work order and contract management
User rating: 4.1 (16)
Fieldpoint offers a robust suite of tools for managing your entire service operation, from work order management to advanced CRM features. Its visual scheduling and mobile app are handy for office staff and technicians, enabling real-time updates and efficient resource allocation.
Fieldpoint also integrates well with other tools, like QuickBooks and Salesforce, which helps keep operations smooth.
However, its complexity might be overkill for smaller businesses or those with simpler needs. Also, some users find the customer support response times slow during peak periods.
If you’re running a larger operation and need a comprehensive solution, Fieldpoint could be a great fit. However, be prepared for some learning at the initial stage.
Pricing: Fieldpoint does not publicly disclose specific pricing details on its website, as costs can vary based on the business size, the number of users, and the features selected.
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