Essential

$50/user/month

$150 /month minimum (Includes 3 users)

Max 250 stops per route
Unlimited routes

$50 for
additional user

Driver App Included
  • Import Stops
    Right Tick
    Vehicle Type Customization
    Right Tick
    Route Planning
    Right Tick
    Marketplace
    Right Tick
    Email and Chat Support
    Right Tick
    Curbside Delivery
    Right Tick
    Download & Send Reports
    Right Tick

Growth

$60/user/month

$300 /month minimum (Includes 5 users)

Max 500 stops per route
Unlimited routes

$60 for
additional user

Driver App Included
  • Everything in Essential and…
    Live Tracking for Admin
    Right Tick
    Proof of Delivery (POD)
    Right Tick
    In Transit Route Changes
    Right Tick
    Time Window Customization
    Right Tick
    Contacts
    Right Tick
    Email Customer Notifications
    Right Tick
    Shopify Integration
    Right Tick
    Export to Garmin
    Right Tick
    Custom Fields
    Right Tick
    Priority Support
    Right Tick

Enterprise

Contact Us

Per month (billed annually)

Unlimited stops per route
5+ Users Included

$59.99 for
additional user

Driver App Included
  • Everything in Growth and…
    Driver Service Areas (Zones)
    Right Tick
    Customization
    Right Tick
    Custom Reports
    Right Tick
    Zapier Integration
    Right Tick
    Custom API / FTP Integration
    Right Tick
    Setup Help
    Right Tick
    Webhooks
    Right Tick

Essential

$40/user/month

$120 /month minimum (Includes 3 users)

Max 250 stops per route
Unlimited routes

$40 for
additional user

Driver App Included
  • Import Stops
    Right Tick
    Vehicle Type Customization
    Right Tick
    Route Planning
    Right Tick
    Marketplace
    Right Tick
    Email and Chat Support
    Right Tick
    Curbside Delivery
    Right Tick
    Download & Send Reports
    Right Tick

Growth

$48/user/month

$240 /month minimum (Includes 5 users)

Max 500 stops per route
Unlimited routes

$48 for
additional user

Driver App Included
  • Everything in Essential and…
    Live Tracking for Admin
    Right Tick
    Proof of Delivery (POD)
    Right Tick
    In Transit Route Changes
    Right Tick
    Time Window Customization
    Right Tick
    Contacts
    Right Tick
    Email Customer Notifications
    Right Tick
    Shopify Integration
    Right Tick
    Export to Garmin
    Right Tick
    Custom Fields
    Right Tick
    Priority Support
    Right Tick

Enterprise

Contact Us

Per month (billed annually)

Unlimited stops per route
5+ Users Included
Driver App Included
  • Everything in Growth and…
    Driver Service Areas (Zones)
    Right Tick
    Customization
    Right Tick
    Custom Reports
    Right Tick
    Zapier Integration
    Right Tick
    Custom API / FTP Integration
    Right Tick
    Setup Help
    Right Tick
    Webhooks
    Right Tick
grid
grid

Not sure which plan fits you best? Hop on a quick intro call, and we will tailor a plan that maximizes value for your business.

Marketplace Pricing

Customer Notifications

starting at $0.01 per text

Send real-time updates to customers via SMS
about their delivery status.

(SMS rates vary by country, see pricing details)

Live Tracking for Customers

$20/per driver

Allow customers to track their deliveries live on a map for greater transparency.

In-app Navigation

$20/per driver

Provide drivers with turn-by-turn directions within the app to optimize routes.

Capacity Optimization

$25/per driver

Maximize vehicle efficiency by optimizing the load capacity for each delivery route.

Compare Plans

Feature

Essential

Growth

Enterprise

  • Max Number of Stops per Route

    up to 250

    up to 500

    500+

    One-Click Driver Dispatch

    Right Tick

    Right Tick

    Right Tick

    Pickup and Delivery Optimizations

    Right Tick

    Right Tick

    Right Tick

    Avoid Delivery Constraints

    Right Tick

    Right Tick

    Right Tick

    Set Priorities for Stops

    Right Tick

    Right Tick

    Right Tick

    Reorder Routes

    Right Tick

    Right Tick

    Right Tick

    Set Time Window

    Right Tick

    Right Tick

    Right Tick

    Real-time Changes for In-Transit Routes

    Right Tick

    Right Tick

    Right Tick

  • Driver Mobile App

    Right Tick

    Right Tick

    Right Tick

    Navigation App Options

    Right Tick

    Right Tick

    Right Tick

    Driver Notes

    Right Tick

    Right Tick

    Right Tick

    Adaptive Estimated Time of Arrival (ETAs)

    Right Tick

    Right Tick

    Right Tick

    Passive Driver Tracking

    Right Tick

    Right Tick

    Right Tick

    Active Driver Tracking

    Right Tick

    Right Tick

    Right Tick

    Export to Garmin

    Right Tick

    Right Tick

    Right Tick

  • Shopify Integration

    Right Tick

    Right Tick

    Right Tick

    Customer Notifications (Email/Text)

    Right Tick

    Right Tick

    Right Tick

    Bulk Text to Customers

    Right Tick

    Right Tick

    Right Tick

    Proof of Delivery (Photo/Signature)

    Right Tick

    Right Tick

    Right Tick

    Parcel Location, Pictures & Information

    Right Tick

    Right Tick

    Right Tick

    Curbside Delivery

    Right Tick

    Right Tick

    Right Tick

  • Import with Excel / CSV

    Right Tick

    Right Tick

    Right Tick

    Custom API / FTP Integration

    Right Tick

    Right Tick

    Right Tick

    Webhooks

    Right Tick

    Right Tick

    Right Tick

    Zapier Connectivity

    Right Tick

    Right Tick

    Right Tick

    Download or Send Report (PDF, Excel, CSV)

    Right Tick

    Right Tick

    Right Tick

  • Driver Service Areas (Zones)

    Right Tick

    Right Tick

    Right Tick

    Contact / Address Book

    Right Tick

    Right Tick

    Right Tick

    Custom Fields

    Right Tick

    Right Tick

    Right Tick

  • Route Plan Summary

    Right Tick

    Right Tick

    Right Tick

    Detailed Reports

    Right Tick

    Right Tick

    Right Tick

    Custom Reports

    Right Tick

    Right Tick

    Right Tick

  • Live Chat Support

    Right Tick

    Right Tick

    Right Tick

    Priority Email Support

    Right Tick

    Right Tick

    Right Tick

    Technical Consulting

    Right Tick

    Right Tick

    Right Tick

    Dedicated Support Manager

    Right Tick

    Right Tick

    Right Tick

Enterprise

“Very easy to use program. Put in all addresses and optimize and the route is set. Hit the start route and follow the directions.”

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Frequently Asked Questions
  • The primary purpose of our software is to save the time that you spend on manual route planning and money by reducing cost-per-user. Our route planning software is mainly designed to drastically cut down route planning time and help plan routes efficiently with multiple locations in just a matter of seconds. To better understand us, check customer success stories directly.

  • Yes, we do offer a 7 days free trial that allows you to experience all features of Growth plan except customer notification (SMS).

  • The plan of Upper starts out as a free trial, which you can access for 7 days without entering your credit card details. At any time, you can upgrade to a paid plan of your choice.

  • Once your 7 days free trial ends, you can upgrade to a paid plan as per your requirements. There is no need to create a new account to start with the paid plan, just add your billing details and card information in your free account to upgrade to the paid plan. All your data and settings from your free plan will remain as it is, unless its changed from your end.

  • In your 7 days free trial you can enjoy all features of Growth plan.

  • Absolutely no. Getting onboarding properly is key to your long-term success with Upper. We are here to help you with it without charging you a single penny. Moreover, we do provide chat support, so communicate your queries with our support team.

  • Heck nope! Nobody likes such surprises and hidden things. So, we have a flat rate, and you can change it anytime. We think sneaky business is bad business. We’re in the business of serving you.

  • If you choose an annual subscription to any plan, you will get a flat 20% off. So, enjoy a 20% discount on your yearly subscription and save money!

  • At Upper, we accept all major credit cards and debit cards, including Visa, Mastercard, Discover, and American Express.

  • Nope! We respect our customers’ decision no matter what it is. So, if you no longer need the service, you can cancel the subscription anytime and there are no cancellation fees for the same. At the end of the billing period, your account will go dormant. We may remove your account and data permanently after a certain period of time.

  • You can cancel your ongoing plan whenever you want and you’ll stop being charged immediately. There is no need to sign a multi-year contract or alert us months before the next renewal.

  • Absolutely! That being said, a good user experience is when you don’t need support (because it is so intuitive). However, if you do need support, we are more than ready to help you serve. You can get in touch with our support team by dropping an email to [email protected]

  • When you choose Growth Plan, you get access to a range of exclusive features, including

    • plan up to 500 stops at once,
    • collect proof of delivery,
    • customer notification,
    • active driver tracking,
    • export to Garmin.

    Not only this, in the Growth plan, you can manage up to 5 free users, whereas, in the Essential plan, you can manage up to 3 free users.

  • Yes, you can add more than 3 users to the Essential plan. To add new users, you have to pay $50 for each new user that you want to add.

  • Here are the major differences between both plans:

    • In the Growth plan, you can manage up to 5 users with no additional cost. In Essentials plan, you can manage up to 3 users without any additional costs. In both plans, you can add more users for a monthly fee.
    • Also, in the Growth plan, there are a number of additional features like importing up to 500 stops in one go, collecting proof of delivery, active driver tracking, on-demand email support, customer notification, exporting routes to Garmin, and more.

    Basically, if you are a mid-cap company with more requirements for users and features, the Growth plan is the perfect fit.

  • Here are some major differences between both the plans:

    • The Enterprise plan is a completely customized plan specially curated to meet your business requirements.
    • Also, you will get access to a number of features that are exclusively available for the subscribers of the Enterprise plan. Exclusive features include custom API/FTP integration, custom reporting, adding 25 or more users at once, technical consulting, and a dedicated support manager.

    Basically, if you are a large-cap company with more requirements of users and features, the Enterprise plan is the perfect fit.

  • Yes, you can add more than 5 users to the Growth plan. To add 5+ users, you have to pay $60/month for each new user.

  • Yes, when you subscribe to the Enterprise plan, you will be able to integrate existing software with Upper using the API we provide to you.

  • Yes, you can upgrade your current plan to any higher plan at any time. You will get access to the advanced features as soon as you upgrade.

https://www.upperinc.com/